I’ve been using Angeles N Brown for two years and was very happy with them until my most recent purchase, when I received a lens with a manufacturing defect. When they sent me a replacement, I was very disappointed to find that the colour had changed completely. Usually, Angeles N Brown is a light, striking colour, but the one I received is very dark – it’s not just a slight difference, it’s really very dark, which means the lens isn’t the same. However, when I pointed this out, the response was that it was normal for the shade to change when they replaced the plates used to manufacture the lens, and that was it. As a customer, I am expected to accept the mistakes made by Urbanlayer. When I buy a lens, I expect to receive it in accordance with the specifications and characteristics I was already familiar with.