Our lenses are in blister packs. 2 pieces of lenses are in 1 box.
1 piece of free lens case comes with 1 pair of lenses.
- What are Urban Layer lenses made of?
We use Polymacon with Silicone Hydrogel.
- How long do lenses last?
- Where are lenses made?
- What if I need different colors or different powers for each eye?
Then you will order 2 boxes for each eye. Urban Layer lens comes with blister that holds 2 pieces in 1 box, so we cannot open the original package and mix color or power.
- How long does my order take to be dispatched?
Your order will be shipped within 1-2 business days after your payment. Shipping is made from Monday through Friday, excluding Korean public holidays.
- How long does shipping take?
- How can I track my order?
You can track your order via 'my account’ or via this link. www.17track.net
- Do I have responsibility for Customs & Duties?
Please refer to the Shipping & Delivery page for more information on shipping. https://www.urbanlayerstore.com/pages/delivery-time
REFUND & REPLACE
- My lenses are defective before I use them, what can I do?
- What if I want to change the lenses after I receive them?
Sorry but after it is dispatched from us, changing products is not available.
- Do you have an Offline Store?
- Where can I contact for wholesale orders?